82
4.4
Users · 4,200Pricing
Freemium
Free / $9+/mo
Tags
Free TierB+
What it actually does
Shortwave is a Gmail companion that lets you chat with your inbox — 'summarise this thread', 'draft a reply', 'find where we discussed pricing' — with genuine speed gains.
Strengths
- +Chat-with-inbox works well
- +Fair price vs. Superhuman
- +Great mobile app
Weaknesses
- –Gmail only
- –Occasional latency
- –Rules engine still catching up
Best for
- · Gmail power users
- · Consultants
Avoid if
- · Outlook shops
Value Score breakdown · 88/100
usefulness84
reliability84
pricing value92
ease of use90
Weighted: usefulness 35% + reliability 25% + pricing value 25% + ease of use 15%. How we score →
Verified on 2026-02-15 · Methodology